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Quality Management and Six Sigma Individual Written Assignment–April 2013 IMLOs Covered: 1,2,3,4,5 Module Leader: Andrew Nunekpeku Submission Date Two (2) weeks after the written examination date. Assessment Guidelines • This coursework is worth 70% of the overall module marks. • The assignment questions are based on the main case. Supplements A and B provide useful insights into previous Six Sigma initiatives in the organization. • Preferably your write-up may not exceed 5000 ± 10% words. This coursework should adopt academic conventions in terms of writing style, be supported by research, with proper attribution of sources and be fully referenced. • Do not submit an unattributed ‘cut & paste’ model solution found in books or on the Internet. Any incidence of plagiarism will be dealt with in accordance with the policy of the university. • Coursework allows students to study, review, analyse and present solutions to extended problems or cases. They are designed to assess students’ understanding and ability to apply the range of concepts, theories and models examined in the taught modules.Assignments are often open-ended and will always require a high level of independent research that stretches beyond the taught module material. http://www. rgu. ac. uk/academicaffairs/assessment/ http://www. qaa. ac. uk/Publications/InformationAndGuidance/Documents/FHEQ08. pdf Overview Six Sigma Implementation at Maple Leaf Foods: How to extend Six Sigma implementation at the Rivermede plant. Six Sigma has become a popular management philosophy adopted by several large companies including Maple Leaf Foods as a means of reducing waste systematically.The plant manager at the Rivermede plant is preparing for a meeting with the senior manager to discuss the new initiative, Six Sigma @ the Edge. Based on the success of Six Sigma at this plant, it was chosen as a pilot for this new initiative. Maple Leaf Foods (A): Leading Six Sigma Change Maple Leaf Foods is a leading global food processing company with operations in Canada, the United States, Europe and Asia. Under new management and with the desire to substantially upgrade the leadership capabilities throughout the firm, the 1 hief executive officer and vice-president of Six Sigma (an approach and methodology for eliminating defects in any process) embarks on a revolutionary change journey in this previously change-resistant multinational food business. The project has been rolled out to three of the 10 independent operating companies, and he must analyse the launch to determine whether it is on track, and what can be done differently or better. The supplement Maple Leaf Foods (B): Six Sigma in 2002, follows the progress of the Six Sigma program a year later.Maple Leaf Foods (B): Six Sigma in 2002 This is a supplement to Maple Leaf Foods (A): Leading Six Sigma Change. The vicepresident Six Sigma discusses the experience the company has gone through now that Six Sigma is a year into implementation. Some issues that he is grappling with include managing excessive demand for Six Sigma Black Belts, managing Black Belts as an organization and working to keep Six Sigma top of mind for managers as other business-related programs (or campaigns) emerge. Questions . If you were in the position of Anthony Scire, how would you respond to Louann Hulsman’s request to implement Six Sigma @ the Edge at the Rivermede plant? [65] 2. If you proceed, how would Six Sigma @ the Edge affect the managers, supervisors and plant workforce? [35] The questions below may help in addressing the ones above. • What is your list of questions for Louann? • What criteria would you use to evaluate the readiness of the Rivermede plant to proceed with implementation of Six Sigma the Edge? Why has Six Sigma been successful under Anthony’s tenure at Rivermede? Why had it been unsuccessful previously? • What is the role of Six Sigma in the Maple Leaf Foods organization? Is it a set of tools or a manufacturing philosophy? Is it strategic or tactical? • What resources would you need to implement Six Sigma @ the Edge? • Which group will feel the greatest impact if Six Sigma @ the Edge is implemented: managers, supervisors or plant workforce? 2 Assessment CriteriaCriterion Content (Knowledge and Understanding) A-level quality Highly relevant content, demonstrate an excellent standard of understanding and critical awareness of the subject matter. Clear evidence of ability to select, critically evaluate, analyse and apply highly relevant sources, accurately cited in the text. Presents an insightful and thorough analysis of all questions. Makes appropriate and powerful connections between the case featured and the concepts studied Excellent clarity of expression, consistently accurate use of grammar and spelling with fluent professional/academic writing.Extremely well organized B-level quality Relevant content, demonstrates commendable standard of understanding and critical awareness of the subject matter. Very good evidence of selection and application of relevant sources, accurately cited in the text. C-level quality Satisfactory content, demonstrates a reasonable standard of understanding and critical awareness of the subject matter Evidence of some research and analysis, but gaps evident; inconsistencies in citation practice.F-level quality Content fails to demonstrate adequate level of understanding and critical awareness of the subject matter. Little or no evidence of reading or application of research sources; sources not cited in the text. Very limited or no attempt at analysis with a lack of satisfactory critical evaluation. Weight 35% Research & Referencing 10% Critical Analysis & Evaluation Presents a commendable standard of critical analysis, evaluation and/or synthesis. Appropriate connections between the case and the concepts studied.Thoughts and ideas clearly expressed. Grammar and spelling accurate and language fluent. Only a few errors. Well-organized Presents a superficial analysis of some of the questions. Makes appropriate but somewhat vague connections between the case featured the and concepts studied Writing lacks clarity or conciseness, ambiguous leading to unclear meaning; language, grammer and spelling poor; lacks organization 35% Structure & Presentation Writing is unfocused, rambling, or contains serious errors; Language, grammar and spelling very poor. poorly organized 20% 3

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